Welcome to Trio Rooms. By accessing our website and making a reservation, you agree to be bound by the following
terms and conditions. Please read them carefully before proceeding with your booking.
General Policy
The Hotels reserve the rights of admission.
The primary guest must be at least 18 years of age to be able to check into the hotel.
It is mandatory for guests to present valid photo identification at the time of check-in. According to
government regulations, a valid Photo ID has to be carried by every person staying at the hotel. The
identification proofs accepted are Aadhar Card, Driving License, Voter ID Card, and Passport. Without
Original copy of valid ID the guest will not be allowed to check-in.
PAN card is not accepted as a valid ID card.
Hotel may deny check-in to guests providing ID proof of the same city as the hotel itself.
No Unmarried / Unrelated Couples are allowed.
Please note that couples are required to produce a marriage certificate or any valid proof of marriage at
the time of check-in.
Pets are not allowed in the hotel premises.
Should any action by a guest be deemed inappropriate by the hotel, or if any inappropriate behaviour is
brought to the attention of the hotel, the hotel reserves the right, after the allegations have been
investigated, to take action against the guest.
Guests shall be liable for any damage, except normal wear and tear to Hotel asset. Guest shall keep the
Hotel room in a good condition and maintain hygiene and cleanliness.
As we continue to strive to improve our services, we may reach out to guests to get feedback of their
experience through calls or messages.
Reservation Policy
Booking Policy
Stay of 1 child up to 5 years of age is complementary without the use of extra mattress. Breakfast charges
may be applicable for the child.
Rooms will be held on confirmed basis subject to guarantee either by the company in writing or by credit
card.
All non-guaranteed reservations will be released 24 hours prior to the date of arrival.
Any early departure would be liable to pay room night charges for the one night booking period.
Extra mattress will be provided for triple occupancy bookings.
Guests may be contacted closer to their check-in date to confirm the arrival status or arrival time through
calls or messages. In case we do not receive a response from the guest after multiple attempts, the booking
may be put on hold or cancelled.
Extension of stay will be subject to availability.
Current room rates can be different from the rates at which the rooms were booked.
Payment Policy
For Advance Bookings, guests need to pay some percentage of the booking amount while booking.
All pay-at-hotel bookings are payable at the time of Check-In.
For bookings of more than 7 nights, guests have to settle all outstanding payments on a weekly basis. Hotel
will be unable to provide further accommodation prior to settlement of the outstanding amount.
Early Check-In / Sunrise Check-In
Early check-in will be subject to availability. Our standard check-in time is 12 noon. Extra charges will apply
as per below policy:
Check-in Time
Early Check-in Charges
Before 6 AM
100% charges for one day payable as per room rates of the previous day
Between 6 AM and 10 AM
25% to 40% charges payable as per room rates of the previous day, depending on availability
Between 10 AM and 12 Noon
Complimentary if rooms are available
*The above does not include charges for breakfast.
Late Check-Out (Subject to Availability)
Our standard check-out time is 11 AM. Late check-out is subject to availability and cannot be confirmed in
advance. Extra charges will apply as per the below policy:
Check-out Time
Late Check-out Charges
Between 11 AM and 1 PM
Complimentary
Between 1 PM and 5 PM
20% to 50% charges payable as per room rates of the next day, depending on hotel policy
After 5 PM
100% charges payable as per room rates of the next day
Cancellation Policy
For Bookings Up to 3 Rooms
Cancellation Time
Cancellation Fee
24 hours or more prior to check-in time
Free cancellation (100% refund)
Less than 24 hours before check-in time
One night’s booking amount
On the date of check-in
In case you decide to cancel a booking after check-in time or do not show up at the hotel,
charges for the first two nights or the complete booking amount, whichever is lower, shall be
deducted.
Mid Stay Cancellations
In case you decide to shorten your booking post the check-in date, you will be charged for the next 24 hours
after the official cancellation. Money for the remaining nights will be refunded. Refund process will take up to
07 working days.
For Bookings of 4 or More Rooms
You need to pay at least 25% of the booking amount as advance to make a booking for 4 or more rooms.
Cancellation Time
Cancellation Fee
10 days or more prior to check-in date
FREE Cancellation (100% refund)
Between 10 to 3 days of check-in date
20% Booking Amount
Less than 3 days of check-in date
100% of One Night Amount
On the date of check-in
In case you do not show up at the hotel, no refund is applicable on the booking.
Mid Stay Cancellations
In case you decide to shorten your booking for 4 or more rooms post the check-in date, no refund is applicable on
the booking.
How to Cancel
All cancellations and modifications should be done through E-mail only and same should be confirmed by both Hotel
and Guests.
Liability
The hotel is not responsible for loss or damage to guest belongings.
Valuables should be stored in the in-room safe or at the front desk.
The hotel is not liable for any injury or accident occurring on the premises due to guest negligence.
Vehicle parking is at the owner’s risk.
Modifications
Trio Rooms reserves the right to modify these terms and conditions at any time. Changes will be effective
immediately upon posting to the website. Continued use of our services constitutes acceptance of any
modifications.
Contact
For questions regarding these terms or to make special arrangements, please contact our reservations team or
visit the front desk during your stay.